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FAQs About Triad Aer Purifiers
How does Triad Aer overcome other air purifiers in the market?
Most air purifiers use passive devices such as filters that trigger pollutants, however Triad Aer purifier’s proactive properties destroy all impurities in the air. It attacks the sources of pollution residing in the environment as well as your breathing space. Triad Aer is efficient enough to purify the air in all the areas by reducing particles, inactivating bacteria and viruses, and breaking down dangerous gasses. Thus, Triad Aer is the most advanced and effective purifier that provides clean air to live comfortably.
How does the technology work?
Three different technologies are used by Triad Aer to destroy pollutants including air pollutants, bacteria, particulates, dust, air-born allergens, volatile organic compounds, odor causing compounds, and many others. These technologies comprise activated oxygen, photocatalytic oxidation and two types of iodization including needlepoint and pulse.
Where should I keep Triad Aer?
It is always recommended to find a higher place in the most occupied area in your home. For example, a bookshelf in your living area will be a suitable option.
What mode should I use in the Triad Aer?
It is not always required to keep it on the higher mode. Triad Aer is intended to clean the air just like natural mountain air. Initially, put Triad Aer in PCO Normal Mode. After a few days, turn the high mode setting on 250 ft², if the room size is measured at least 250 ft². Gradually increase the setting until it reaches the room size. IMPORTANT: Do not set the setting higher than the square footage of the area being treated. Do not count the areas where air doesn’t flow freely.
You may decrease the setting if you feel the purification is too strong. If the lowest setting in high mode is not suitable for you, you can switch back to PCO normal mode.
Why is Triad Aer more costly than its competitors?
Triad Aer includes the most advanced air purification technology. Other purifiers are 2 or 4 times more costly than Traud Aer but still they are not as effective as Triad Aer. HEPA filters cost around $1500 over a 5-year time period. Triad Aer will significantly improve your indoor air quality for much less than other purifiers.
Is ozone (activated oxygen) harmful to people or pets?
If the ozone level is not extremely high, activated oxygen is 100% harmless for people and pets. Ozone is a natural element emitted by most electronic devices such as computers. It is found almost everywhere indoor and outdoor. Triad Aer is completely harmless if used by following the guidelines such as putting higher mode on a small sq feet room. Few people know the actual facts about ozone. EPA invested millions of dollars to prove that millions of people were killed through ozone. However, after a lot of research and wasted money, they were not able to find any negative impact of ozone on people or pets. The Triad Aer uses approved ozone levels by the EPA as it eliminates odor, viruses, bacteria, and many others. This way, you can effectively clean your air and remove impurities. One more plus point of Triad Aer is that it emits 0 ozone in the PCO normal mode, enabling people to benefit from other technology found in Triad Aer. Thus, Ozone is harmless and beneficial according to the research.
How much ozone Triad Aer emits?
No Ozone is emitted when used in PCO Normal Mode. When the purifier is adjusted to the high mode according to the area being treated, ozone levels remain between 0.1 to 0,3 PPM which is approved safe by the EPA. You must set the mode according to the area instead of the entire square footage of your house.
What happens to the particles being removed from the air through Triad Aer?
Triad Aer has two forms of ionization which cause larger and ultra-fine particles to become negatively charged, and since most particles in the air are positively charged, they attract each other and clump together. This way, the particles gain mass and drop to the floor or get caught into the HVAC system to be swept away.
Is Triad Aer useful in smaller areas?
Yes, but it should be operated in PCO Normal mode while using in a smaller area up to 250 sq2. It can be used on higher modes when operating in larger areas above 250 sq2. IMPORTANT: Do not exceed the sq footage and do not count the areas where air doesn’t pass freely.
Is the Triad Aer harmful for people or pets?
No, Triad Aer is totally harmless when used according to the instructions.
Does Triad Aer need any maintenance?
Yes, you must clean it regularly after every few months. Clean mesh plate and the rear filter according to the manual instructions. This process is very convenient and quick. It is recommended to use an additional pre-filter to protect Triad Aer if you are using it in smoky or dusty environments. The PCO Cell also needs replacements when its described lifespan has completed.
Can one Triad Aer cover the entire house?
Yes, it can. However, it depends on the layout and size of the house as well as the volume of pollution. It will work most effectively when placed where the purified air can circulate through a larger area and then be drawn into the air return, letting it to spread through the duct system to other parts of the house. Triad Aer is intended to cover up to 3000 sq ft in normal environments.
Can we move Triad Aer to different areas?
Yes, Triad Aer is portable, which makes it extremely usable. You can locate the best point in your house where it can work effectively. A higher area in a room close to the kitchen can be a great spot. You can also relocate it from time to time to deal with odors and pollutants.
Do you need to run Triad Aer all the time?
The Triad Aer is intended to be used 24/7. This helps maintain a clean environment through advanced technologies, and it doesn’t have to play catch up every time you use it. Even if you are going away from your home for an extended time, it is recommended to keep the purifier on. It will reduce the bacteria that can accumulate when the home is closed for a long time.
Will Triad Aer cause grey/black wall effect as it uses ionizer?
No, the ionization technology in the air purifier projects the ions out of the front of Triad Aer. If you direct the purifier towards the center of the room, it will not cause any black/grey wall effect. Black/grey walls can be caused by ionizers negatively charging the walls and attract particulates. But most particles drop on the floor and are swept away.
How long does a PCO cell last?
PCO Cell works for almost 9000 hours.
What is the size of Triad Aer air purifier?
Triad Aer is 9” wide, 12” deep, and 12” tall.
Do OH molecules cause any odor?
No, however some people may feel a light metallic smell linked with the photocatalytic activity but the odor is not caused by OH molecules.
Is it concerning if the concentration of OH in the air is too high?
In air purification systems, Hydroxyl radicals are highly reactive and help reduce odors, microorganisms, and pollutants. In properly operated systems, OH levels are kept very low. But, extremely high concentrations of OH or other reactive oxidants may cause discomfort for some people. Thus, air purifiers must be used according to the given manual instructions.
What is the reason if the PCO light doesn’t turn on while Triad Aer is working?
Initially, check if the wall outlet has power and the LED indicator on the AC or DC power adaptor is on. Make sure the purifier is switched on and the fan is working. Then, verify that the PCO Cell is plugged in. remove the filter and rear grill, and then verify the plug is firmly adjusted in the socket. Contact customer service if the unit still doesn’t work.
How many positive and negative ions are produced by Triad Aer?
The Triad Aer produces negative ions only, around 1.5M ions/cm at one meter distance. The majority of pollution indoors is positively charged, they attract the negative particles and clump together and fall on the floor.
How are negatively charged ion molecules collected after attaching to the positive ones? Does Triad Aer contain a mechanism for this?
Ionization involves the negative charged ions omitted from the unit and traveling through the area to attract the positively charged particles. The particulates clump together and gain mass and fall on the countertops, floors, table tops, furniture. This procedure is called agglomeration. The fallen particulates will be swept away through mopping and cleaning. These particulates do not get re-borne because they become heavier than the air. There is no mechanism in the Triad Aer to collect these particulates except the rear filter.
Does the Triad Aer oxidize rubber or metal products?
When the Triad Aer is used in normal mode or reasonably high modes, the purifying oxidizers are released that should not damage plastics, metals, or rubber goods. When you use it in AWAY mode, which must be used only when no pets or people are present, it releases higher ozone levels to sanitize your home. Continuous exposure to high levels of ozone can cause metal oxidation and damage rubber goods.
Thus, AWAY mode must be used for a maximum of 2 hours, 2 to 4 times a month