Return and Refund Policy of Air Water Healing:
At Air Water Healing, we pay attention to your satisfaction. If you encounter any mishaps with your order, please know that we’re here to assist you. Our return and refund policy covers you in two specific instances:
Misdelivery:
If you receive a different product than what you ordered, don’t worry at all. We’ll make it right.
Damaged Goods:
Accidents happen. If your product arrives damaged, please record a video or take images of product to validate your claim.
Should either of these concerns arise, kindly reach out to us at info@airwaterhealing.com within 3 days of receiving your delivery, as claims submitted after three days will not be permitted.
Order Cancellation Before Delivery:
Please note that we cannot accommodate cancellations or changes of mind after your product has been delivered. To cancel or change your order, ensure you contact us within a day of placing it.
Custom Tax and Duties:
Customer is responsible for paying custom taxes or duties on international shipping (if there is any).