📦 Air Water Healing: Refund and Returns Policy

1. 🤝 General Return and Refund Policy

We have a straight 30-day refund policy if you are unhappy with our products
No return or refund on supplements
A restocking fee may be applied
A 30-day refund policy will be applied from the date of order/delivery.
In case of return/refund, the customer is responsible for bearing the shipping charges.
The product must be in 100% health if you are returning it. Otherwise, no refund will be issued.
Change of mind is not acceptable once the product has been delivered.
No return or refund after 30 days of purchasing the website

2. 🛡️ Warranty

Almost all of our products are under warranty. Coverage and the warranty period depend on the product. Please see our warranty page for more details.

3. 🚚 Misdelivery and Damaged Goods Policy

At Air Water Healing, we pay attention to your satisfaction. If you encounter any mishaps with your order, please know that we’re here to assist you. Our return and refund policy covers you in two specific instances:

Condition	Description	Action Time Limit
Misdelivery	If you receive a different product than what you ordered, don’t worry at all. We’ll make it right.	Make sure to inform us within 5 days of receiving the product. After that time, we will not be able to entertain your request.
Damaged Goods	Accidents happen. If your product arrives damaged, please record a video or take images of the product to validate your claim.

4. 🗓️ Cancellation Policies

What’s the process for canceling my monthly subscription?

To cancel any subscription service, we require a written notice via email at least 30 days in advance.

Order Cancellation Before Delivery

To cancel or change your order, ensure you contact us within a day of placing it.

⚠️ Please note that we cannot accommodate cancellations or changes of mind after your product has been delivered.

5. 🌍 Customs Tax and Duties

The customer is responsible for paying customs taxes or duties on international shipping (if there are any).

General Return and Refund Policy of Air Water Healing:

1) We have a straight 30-day refund policy if you are unhappy with our products
2) No return or refund on supplements
3) A restocking fee may be applied
4) A 30-day refund policy will be applied from the date of order/delivery.
5) In case of return/refund, the customer is responsible for bearing the shipping charges.
6) The product must be in 100% health if you are returning it. Otherwise, no refund will be issued.
7) Change of mind is not acceptable once the product has been delivered.
8) No return or refund after 30 days of purchasing the website

Warranty:

Almost all of our products are under warranty. Coverage and the warranty period depend on the product. Please see our warranty page for more details.

Return/Refund Policy of Misdelivery and Damaged Goods:

Misdelivery:

If you receive a different product than what you ordered, don’t worry at all. We’ll make it right. But make sure to inform us within 5 days of receiving the product. After that time, we will not be able to entertain your request.

Damaged Goods:

Accidents happen. If your product arrives damaged, please record a video or take images of the product to validate your claim.

Should either of these concerns arise, please contact us at support@airwaterhealing.com within 3 days of receiving your delivery. Claims submitted after three days will not be permitted. Product damaged by the customer will not be accepted at all.

What’s the process for canceling my monthly subscription?

To cancel any subscription service, we require a written notice via email at least 30 days in advance.

Order Cancellation Before Delivery:

Please note that we cannot accommodate cancellations or changes of mind after your product has been delivered. To cancel or change your order, ensure you contact us within a day of placing it.

Custom Tax and Duties:

The customer is responsible for paying customs taxes or duties on international shipping (if there are any).